Privacy Policy

How we use the personal data which you provide to us or which we collect about you.

At NCBA Ltd., we are committed to protecting our customers’ privacy. This Privacy Policy explains in detail how and why we collect and use the personal data which you provide to us or which we collect about you when you interact with us, for example, when you use our website or visit our store.

We want you to be fully informed about how we use your data, how we keep it secure and your rights. We trust this Privacy Policy will answer any questions that you may have, but if not, please do get in touch with us directly at [email protected].

This Privacy Policy is provided by NCBA Limited (referred to as “we”, “us” or “our” in this Privacy Policy). We are the data controller of any personal data we collect about you in the UK, and we are responsible for the Code8 website ( and any orders placed by customers on the website or in our UK free-standing boutique.

"Personal data" means any information or pieces of information that could identify you either directly (e.g. your name) or indirectly (e.g. through pseudonymised data, such as a unique ID number). This means that personal data includes things like email/home addresses, usernames, profile pictures, personal preferences and shopping habits, user generated content, financial information, and health information. It could also include unique numerical identifiers like your computer's IP address or your mobile device's MAC address, as well as cookies. This privacy policy covers all personal data about you that is collected and used by NCBA Ltd.

We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:

The information you provide to us when you use our Site (e.g. your name, contact details, gender, product reviews, and any information which you add to your account profile),

Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information),
Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media),

The information you provide us when you enter a competition or participate in a survey,
Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates).
We may also collect information about the device you use to access our Site, and other information necessary to provide the Site, for example, we may access your location if you give us your consent.

If you also shop in one of our stores, we may combine information you give us in-store (e.g. if you make a purchase or join our mailing list in-store) with the information above.

We might collect or receive your personal data from you via our websites, forms, apps, devices, or brand pages on social media or otherwise. Sometimes you give this to us directly (e.g. when you create an account, when you contact us, when you purchase from our website or stores) or sometimes we collect it (e.g. using cookies to understand how you use our websites and apps).